Blog / 4 min read
We are pleased to announce that Medigate by Claroty has been awarded the Best in KLAS for Healthcare IoT Security for the fourth year in a row, with an overall performance score of 95.4 out of 100. This award recognizes Medigate as the top-performing solution in the healthcare IoT security space, as evaluated by those who know us best, our healthcare customers. Above all, this award solidifies our unwavering commitment to the healthcare IoT domain and constant innovation in this space. If you don’t know Medigate by Claroty already, we’d love for you to get to know us, our customers, and what this award means to our team.
Medigate by Claroty empowers healthcare delivery organizations (HDOs) to comprehensively monitor and manage risk across their healthcare extended internet of things (XIoT). As the world's most trusted healthcare cybersecurity company — protecting more than 2,000 hospitals and clinics world-wide — it is our mission to safeguard healthcare organizations from cyber and operational risks and to ensure safe and efficient delivery of connected care. Recently, risks to healthcare organizations have grown exponentially due digital transformation, IT/OT convergence, and the sensitive nature of patient and healthcare information. Making matters more challenging is the fact that medical devices, building management systems (BMS), and other cyber-physical systems (CPS) located in the environment are often blindspots in traditional IT and security controls. Through industry leading visibility and actionable insights, Medigate by Claroty combats these challenges by ensuring cyber resilience, facilitating optimal compliance, and improving operational efficiencies for HDOs.
KLAS is a data-driven company on a mission to improve the world's healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data, and statistical overviews. The annual Best in KLAS report evaluates the overall performance of each product and service then grades the customer’s experience across the following pillars: culture, loyalty, operations, product, relationship and value.
Medigate earned the title of Best in KLAS for its outstanding ability to help healthcare organizations in their quest to deliver quality patient care. The award is given to only one vendor per category, and we are honored to have received it for the fourth year in a row.
Winning Best in KLAS is nothing if not a testament to our amazing customers, who have taken the time to provide KLAS with their unique perspectives regarding our healthcare IoT security platform. We would like to take this opportunity to thank them for their ongoing feedback and partnership, and share some of their evaluations:
According to the CISO of a healthcare organization who spoke with KLAS analysts for the report in February 2023, “Medigate's system does an extremely good job of supporting our needs. It has given us visibility into our medical devices that didn't previously exist. There are things that we could not rely on our current vulnerability management platform for. In order for that other solution to see the data, it would need to run active scans against the devices, and that is just not a smart thing to do when humans are potentially connected to the devices and we don't want to interrupt the services. Medigate's system has a method of passively capturing data and then piecing it together to give us a more holistic view of the device and the components within the device. The system does an extremely good job of that.”
Another CISO told KLAS analysts in October 2023, “I have referred people to Claroty because they are one vendor that I have been more impressed with after the sale than before. Claroty has a routine enhancement time frame that they have hit consistently for a long time. When we ask for a feature, they try to incorporate it. We like the vendor's overall engagement from all levels. They are proactive in terms of reaching out and trying to understand how we are using the tool and also connecting us with other customers. Claroty has a really good customer advisory group and facilitates that a lot.”
As per another healthcare organization executive in July 2023, “It is probably one of the most powerful tools we have at our disposal. If I need to find a device on the network, wired or wireless, the process is pretty straightforward. We can see everything on the network. We can see whether a device is online and so on, and Medigate IoMT Solutions has a component that checks the risk vulnerability of devices. Medigate IoMT Solutions is really intuitive.”
As we look forward to another year of positive growth and exciting change, we would again like to thank the customers who have helped us achieve this prestigious award. We look forward to applying the fundamentals of device discovery, usable insights, vulnerability and risk management, threat detection, and more to any challenge that healthcare organizations may face in the future. This year, we plan to work even harder than before at delivering the best experience for our customers.
To read the full 2024 Best in KLAS: Software and Services report, visit: https://klasresearch.com/report/2024-best-in-klas-awards-software-and-services/3413