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Integration Brief

Claroty & ServiceNow: Industrial Joint Solution Brief

The Service Graph Connector Integration with Claroty CTD provides asset insights for the Extended Internet of Things (XIoT) — OT, IoT, IoMT, IIoT, and any other connected cyber physical systems — within the ServiceNow Platform. Key benefits:

  • Import Claroty CTD Sites (sensor appliances) and take advantage of metadata assignment capabilities.

  • Access to detected OT assets can be restricted to users on a per industrial site basis.

  • OT Assets and devices detected by Claroty CTD Sites with validated records will be imported and assigned localized, contextual metadata (like location and support groups) automatically.

  • Support for importing OT specific attributes including zone and Purdue Level to define the different levels of critical infrastructure.

  • Embedded OT Control Modules are created with relationships to the parent OT Control System, which can also be used to understand the context. 

  • Data from additional sources like ServiceNow Discovery can be reconciled in the multisource CMDB.


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